Standard Operating Procedure

Rack Tools — the field manual

One private, read-mostly workspace over every live system a rack-build technician touches during bring-up: catalog and classify a build, chase down a failing system, check E&O inventory exposure, sign off a PRN, and confirm a PDU checked in — without juggling nine different portal logins.

Audience
Rack build & test technicians
Access
Windows domain login
Data policy
Read-mostly, live, no BMC creds in reports
Modules covered
18
Orientation

What this app is, in one paragraph

Rack Tools is a single desktop workspace that logs into the real production systems on your behalf — the same portals you'd otherwise open one at a time in separate browser tabs — and gives every one of them a consistent, sortable, filterable front end. It does not maintain its own database of rack or system state: every screen either calls a live portal at the moment you load it, or tells you plainly that it couldn't.

The left-hand sidebar groups tools the way you actually use them: Rack Builds for the day-to-day catalog/fleet workflow, Search Tools for chasing down a specific rack, system, part, or document, Distribution for pushing finished output somewhere else, and System for session health and administration.

Rule of thumb: if a number on screen looks stale, hit that card's Refresh button first before assuming something's broken — nothing here auto-updates unless its card says it does (E&O Inventory and Facility Power are the two that poll on their own).
Orientation

How the UI works everywhere

A handful of interaction patterns repeat across almost every module. Learn them once here instead of relearning them per tool.

↕
Sortable columns

Click any column header to sort ascending, click again for descending, a third click returns to the portal's own order. An arrow in the header shows the active sort.

☑
Row selection

Tables with a checkbox column support multi-select plus "Copy Selected" — grabs the key identifier from every checked row onto your clipboard, ready to paste into another tool.

▾
Click-to-drill-down

In the E&O tab and the Demo tab, clicking a category row expands an inline detail table sourced from that exact row's own data — no separate page.

⚲
Quick filters

A search box above a table filters what's already loaded, client-side, instantly — it does not re-query the portal. Clear it to see everything again.

🔗
Live-source badges

The small pill under a page's intro names the exact live system that page's data comes from — useful when deciding whether a stale number is a VPN issue or a portal issue.

⇄
Export

Wherever you see Export CSV, it exports exactly the rows currently visible — filtered and sorted the way you left them, not the full unfiltered set.

01

Catalog

Rack BuildsBulk lookupExport

The default landing page and the tool you'll open most: paste one or more rack serials and pull every system in each rack, classified by GPU and system model, with its live R-Burn pass/fail status.

How to run it

  1. Paste rack serials into the box — one per line, or comma/space separated. Lines starting with # are treated as comments and skipped.
  2. Click Run Catalog. Each rack is fetched independently, so one bad serial never blocks the rest of the batch.
  3. Use the column headers to sort, or the filter box to narrow a long result set.
  4. Tick rows and use Select L10 Pass / Select L11 Fail (etc.) to grab a specific subset fast, then Copy Selected Product SNs.
  5. Export to Excel, CSV, or PDF — desktop mode only, exports reflect the filtered view.
Engineering Detail report is a separate, desktop-only action that includes live BMC passwords. It's capped at 20 racks per request and opens with its own security notice — review before sharing it anywhere.
Catalog
live
238
Total systems
17
B200
6
H200
Rack SNProduct SNGPUL10L11
SR010304261358A966899X6616231B200PASSPASS
SR010304261358A966899X6616240B200FAILPASS
SR010304261358A966899X6616255H200PASSWARN
Illustrative mockup — layout matches the real screen; values are examples, not a live capture.
What data you get
  • Rack SN, GPU model, system model, chassis code
  • Product SN, rack location, rack-wide status
  • L10 / L11 pass-fail status and timestamps
  • BMC IP + MAC (management network only — no passwords)
  • Direct link to the R-Burn log
us-rack.supermicro.com/searchportal
02

Fleet Overview

Rack BuildsTriageSelection

A health comparison across up to 30 racks at once, concurrently fetched. Where Catalog answers "what's in this rack," Fleet Overview answers "which of my racks need attention right now" — it surfaces every failing or warning system across the whole batch in one triage table.

How to run it

  1. Paste rack serials, or click Use Catalog List to reuse whatever you last catalogued.
  2. Click Refresh from Portal. Racks fetch concurrently — one slow rack never blocks the rest.
  3. The Rack Health table gives per-rack pass/attention/active/unknown counts; Attention Systems lists every individual failing or warning system, failures first.
  4. Tick attention rows and Copy Selected Product SNs to hand a punch list to whoever's working the floor.
  5. Click SuperSearch on any row to jump straight to that system's full detail.
Attention Systems
live
HealthRack SNProduct SNL10L11
☑failCT039-260803A966899X6608812FAIL—
☐warnCT039-260803A966899X6608819PASSWARN
☑failSR010416261235S944682X6429924FAILFAIL
Illustrative mockup, not a live capture.
What data you get
  • Per-rack pass / failed / warning / active / unknown counts
  • Every attention-worthy system, failures sorted first
  • Location, BMC IP/MAC, last activity timestamp per system
us-rack.supermicro.com/searchportal — fetched concurrently
03

SuperSearch

Search ToolsBatchFull-text

One box, any identifier: a rack serial, a system serial, a MAC address, a project name, or free-form log text. A structured match (rack or system) renders the same status/network table as the rest of the app; anything else falls back to a full-text search across the log index.

Paste multiple rack serials — space, comma, or newline separated — and it runs as a batch search across all of them at once, same convention as the portal's own multi-serial search link, merged into one table with a Rack column.

How to run it

  1. Type or paste your query and click Search.
  2. For a single rack or system, use the Status filter and column sort to work the result set.
  3. Use the Filter by NIC / BMC MAC box to narrow a batch result down to one specific network identity.
  4. Free-text queries return log hits with Load More pagination instead of a structured table.
SuperSearch — batch
live
RackProduct SNBMC MACL10L11
SR010416261235S944682X6429924905A08BD29BCPASSPASS
SR010417268600A958122X5606641905A0818A5A3PASSPASS
SR010416263020A958122X5606646905A08355499FAIL—
Illustrative mockup, not a live capture.
What data you get
  • Product SN, location, system + BMC IP, BMC + boot MAC
  • L10 / L11 status with timestamps and log links
  • Batch mode: which rack each row belongs to, plus which racks were unreachable
supersearch (rack lookups) + full-text log index
04

SLM/E&O Inventory

Search ToolsChartsAuto-refresh

A live mirror of the Global Slow-Moving / Excess & Obsolete inventory portal — the finance-facing view of what's tying up money on the shelf. Authenticates with your Windows login automatically, no separate credential.

Three breakdowns (Material Group, Product Line, OEM Customer) plus a donut chart of the E&O / SLM / Healthy split, a bar chart of the biggest categories, and a trend line across recent quarters including the accounting reserve.

How to run it

  1. Opens already loaded; use Refresh any time, or leave Auto-refresh every 30s checked while the tab stays open.
  2. Use the Site dropdown to scope everything — stat cards, charts, and all three tables — to one plant.
  3. Click a category row (e.g. "GPU") to drill into its live sub-material-group breakdown inline.
  4. The biggest swings vs. prior period are auto-flagged with a ▲▼ badge in each table, so you don't have to sort to spot them.
Inventory Split
live
E&O · $575M
SLM · $903M
Healthy · $14.3B
GPU
$398M
HDD
$344M
CPU/TTL
$159M
Illustrative mockup, not a live capture — reproduced from real totals confirmed live during development.
What data you get
  • SLM / E&O / Combined totals, current as-of date
  • By Material Group, Product Line, and OEM Customer, each with a Δ vs. prior column
  • Sub-material-group drill-down (quarter-beginning, QTD sold)
  • Historical trend + E&O accounting reserve
super-opweb2.supermicro.com/GlobalEnOSLMInvWeb — Windows Integrated Auth
05

PDU / Power Shelf

Search ToolsSeparate loginCalculator

Tracks which PDU or Power Shelf unit is checked in or out, per rack, by customer group — against the separate PDU Testing Management system (its own login, distinct from the main search portal).

The same card also hosts a standalone Port Mapping Calculator: assign server PSUs to PDU outlets with A/B pairing and phase balancing, independent of any live data.

How to run it

  1. Pick a customer group from the dropdown — the list is read live from the portal's own device-entry form, so it always matches what's really there.
  2. Click Refresh. Use the text filter for IP, rack serial, or location.
  3. For power planning rather than live status, scroll to Port Mapping Calculator, fill in server count / PSUs / outlets, and Generate Mapping.
Outlet/port-level detail exists in the source system's own code but isn't exposed there yet — this mirror can't show more than the real portal does.
Device Inventory
live
GroupStatusIPRack SerialCheck-In
Blackwellcheck-in10.10.95.189SR02080526578608-16 18:39
Firmuscheck-in10.10.92.44SR02080526591208-15 09:12
Illustrative mockup, not a live capture.
What data you get
  • Group, status, IP, rack serial, location
  • Check-in / check-out timestamps
  • Simulated-free port mapping: outlet assignment, phase balance, overcurrent warnings
us-rack.supermicro.com/PDU — separate login
06

PRN Build Folders

Search ToolsNextcloud writeSign-off

Manages the Nextcloud build-folder evidence a PRN sign-off needs: pulls a rack, checks each system's real PASSED status, and either creates the folder, reuses a file already staged there, or uploads that system's own PASSED R-Burn log.

Only systems that individually PASSED (L10/L11 — not the rack-wide status) are eligible; a failed or untested system is flagged and skipped, never silently uploaded.

How to run it

  1. Browse everything already built via All Build Folders — no rack lookup needed, walks the whole tree and shows file counts per folder.
  2. Or enter a specific rack serial / SKU under Look Up a Rack and click Look Up.
  3. Each system shows whether its folder already exists and what's in it.
  4. Use Process Whole Rack for a batch pass, or handle one system at a time from the Systems table.
  5. Related SuperForm PRN documents for that rack (best-effort keyword match) appear below automatically.
All Build Folders
live
Folder PathFiles
B200 / AS-4126GS-NBR-LCC2
Blackwell / UNMAPPED_SYSTEM1
Illustrative mockup, not a live capture — folder paths shown match real ones confirmed during development.
What data you get
  • Resolved folder path per system (GPU / model / variant)
  • Whether the folder exists, and its current files
  • PASS eligibility per system, per stage (L10/L11)
  • Related SuperForm PRN documents by rack keyword match
searchportal (status) + Nextcloud WebDAV (folders)
Reference

The rest of the toolkit

Lower-frequency or single-purpose tools — same conventions as above, condensed to what each does, what it needs from you, and where its data comes from.

R-Burn Analysis

Mirrors the portal's own R-Burn AI Analysis tool. Kicking off a new analysis is a real, permanent action — not a preview — and can take up to 10 minutes.

Gives you: analysis activity history by rack/system/name/email, filterable.
searchportal — R-burn AI Analysis

Facility Power

Real-time, room-wide power draw — not tied to a specific rack, since the portal exposes no clean per-rack join here. Datacenter capacity context, not a PRN field.

Gives you: room + meter-level active/peak power, live, polling every 5s while open.
us-rack.supermicro.com/power

SPM Search

Full component list for one system serial. Do not use for rack serials, part numbers, or MACs — those return nothing here.

Gives you: item code + item serial per component, tried across TW/US/MY/NL regions.
supersearch/api/spm.php

BOM / ECO / INS

Three independent searches: BOM part/keyword lookup (with batch mode), ECO firmware file search by product or serial, and INS file search by MAC address only.

Gives you: BOM ID/name/date/rev/PM; firmware file links; INS records by exact MAC.
searchportal — 3 iframe-embedded forms

GPU / Cable Diagnostics

Field-failure history for GPU/RAM components, a high-reuse cable report (250+ uses), per-cable usage history, the Production Week dashboard, and PXE server inventory.

Gives you: failure events, cable reuse counts, weekly failure-rate breakdowns by part/project, PXE server list.
us-rack.supermicro.com dashboards

NPR Search

New Product Request records — the sales/customer side of a build (SAP customer, sales rep, end user), not the manufacturing/test side.

Gives you: NPR entries by model, customer name/number, end user — leave all fields blank to see everything visible to your account.
superbom1.supermicro.com/NPR

MRP / Inventory Lookup

Item Query/Planning, WhereUsed, SAP Inventory, and Receiving History from MRP, plus read-only Department Inventory lookups. Write actions (transfers, requests) are deliberately not automated here.

Gives you: on-hand/on-order/forecast/cost, where-used, warehouse serial search, requestable location, product PM.
us-p-mpic + service.supermicro.com

Item 360

One item number, every system above searched at once, side by side — each section loads independently so one slow system never blocks the rest.

Gives you: a single combined view across BOM, MRP, NPR, and Dept. Inventory for one part number.
all of the above, fetched in parallel

SuperForm PRN Search

Search by document number (partial match) or free-text keyword across the Product Release Notice - Rack workflow. Doc number takes priority if both are filled in.

Gives you: doc no, description, status, requester, created date.
super-form.supermicro.com

Sessions

Live status for every backend this app talks to in one place. Portal and SPM System support one-click re-login; PDU and Nextcloud need their manual setup steps.

Gives you: per-system session status, with inline re-login where available.
on-demand checks against every backend

Cloud Sync Desktop only

Pushes the last catalog run's output to a configured provider (Box/SharePoint/Dropbox). Requires its own API app registration per provider — nothing syncs until one shows "configured."

Gives you: a one-click push of output/<gpu>/<model>/ to external storage. BMC passwords are never included.

Admin Access Team mode

Only visible with the admin role. Manage team-mode accounts across three tiers: viewer (search only), member (+export/downloads), admin (+cloud sync, user management).

Gives you: user list, role assignment, password reset.
＊

Demo (Simulated Data)

TrainingNo live connection

Every number, name, and status on this tab is fabricated client-side. It never opens a network connection, touches a credential, or reads a real portal — it exists so you can demo the app's interaction patterns (sorting, filtering, row selection, drill-down, charts) in a training session or a screenshot without any risk of exposing production data.

How to use it

  1. Open the tab — a fresh simulated snapshot generates automatically.
  2. Click Generate New Simulated Snapshot any time for a new fake dataset.
  3. Everything else behaves exactly like the real tabs: sort, filter, select, drill down, copy.
Simulated data only. If you ever see this tab's warning banner missing from a table elsewhere in the app, that table is live — treat it accordingly.
Policy

Data & access notes

Read-mostly by design. Nearly everything in this app reads from a live system. The only things that write anywhere are: R-Burn Analysis (creates a real, permanent history record), PRN Build Folders (creates/uploads to Nextcloud), Cloud Sync (pushes to an external provider), and Admin Access (team-mode user records). Everything else is a read.

BMC passwords. Standard catalog exports deliberately exclude BMC passwords — they go to Box/SharePoint for management sign-off and must never leak credentials onto a shared drive. The separate Engineering Detail report includes them, is desktop-only, capped at 20 racks, and opens with its own security notice.

Authentication. Most tools ride your existing Windows domain login (Windows Integrated Auth) with no separate credential entry. A few systems — the main search portal, SPM, PDU — use their own session that occasionally needs a manual re-login, surfaced on the Sessions page.

Team mode. When this app is deployed for shared use rather than a single desktop, it enforces a stricter read-only policy server-side regardless of what the UI shows: exports, log downloads, cloud sync, and admin routes are blocked outside desktop mode, with a narrow, explicit exception for the PRN workflow.